TRANSLATION SERVICES FAQ

Access Translation Services specializes in providing companies with top-quality translations. We offer accuracy, efficiency, punctuality, confidentiality, and competitive rates.

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Frequently Asked Questions About Translation Services

Choosing Access

With our 25+ years of proven excellence working with small to large Fortune 500 corporations, you want Access to be your translation agency because we are committed to partnering with you to provide accurate translations at reasonable rates. We also offer multilingual typesetting and graphic services, multimedia presentations, voice-overs, and localization services.

  • Service commitment: Experienced and easy-to-reach project managers matched with dedicated team members provide you with service tailored to your budget and deadline.
  • Quality: Your finished translation says exactly what you want it to say in a clear, natural, meaningful way. We guarantee the highest level of quality translations.
  • Value: Our process will ensure that you get a quality product at a cost-effective rate.
  • Confidentiality: We maintain the complete confidentiality of your highly-sensitive documents. We offer you the peace of mind that comes from working with professionals and specialists.

Quotes and Pricing

All our quotes are free. You simply need to email us your document(s), stating the language(s) you want to translate into and your expected turnaround time. We will review your document(s) and promptly send you your free quote indicating cost and turnaround time. Our prices are quoted fully in advance. There are no hidden charges or surprises – everything is in writing.

We will respect the confidentiality of your documents.  If you have your own NDA, we will be happy to sign and honor it.

We only start after receiving your OK in writing.

We calculate the cost of a translation depending on the number of words in the document to be translated, the urgency of the turn-around time, and the complexity of the subject matter. We do not charge on a per-page or per-word basis because it is difficult to estimate accurately due to differences in margins, fonts sizes, page size, etc.

Having a minimum charge is standard practice in the translation industry. Our minimum charge is $85.00 to $120 depending on the language.

We do not charge project management fees.

Quality Control

Our translators are thoroughly screened professionals with degree(s) and years of experience in the subject matter they are translating. For example, our legal translators are legal professionals, that is, practicing or former attorneys or paralegals, and our technical translators are current or former engineers. They are also native speakers of the language into which they are translating, and they only translate into their native language.

With these qualifications, our translators are familiar with both the target culture and the target language as well as the specific terminology needed to communicate your information as accurately as possible.

Our translations are performed by our professional translators, NOT machines. While computers can do many marvelous things, they cannot sense linguistic nuances that can make all the difference in a translation.

We do, however, create, maintain, and store significant terminology pertinent to each field in glossaries prepared specifically for each company. This ensures linguistic consistency through all your translations.

Systems and Software Supported

We support both PC and MAC platforms as well as a variety of operating systems and desktop publishing software.

General Questions

We are experts in performing industry-specific technical translations. We have 25+ years of experience in translating technical manuals, product specifications, employee handbooks, material safety data sheets, labels, regulatory documentation, schematics, patents and patent applications, and for many different industries.  

Check out the industries we serve:

Our translators are degreed professionals with years of experience in the subject they are translating; they translate only into their native language.

The answer to that question depends entirely on the document itself – its length, language, and complexity of the subject matter. Usually translating a two-page letter can be accomplished in much less time than translating a 50-page instruction manual.

This explains why we ask to see your document before giving you a quote. Only after seeing the full project can, we give you an accurate idea of the cost and timeline.

That might seem to be an ideal, cost-cutting solution – but it could be extremely costly in the end. The ability to speak English does not mean you can be a great writer; the same is true with other languages. Translation is not for amateurs but for credentialed and experienced professional linguists. Imagine the damage a mistranslation could do in medical instructions, in a legal document, or in a safety manual. The skills involved in speaking a language are not those needed for the complex translations used in business, legal, medical, technical contexts. It is highly unwise to put your documents into the hands of anyone other than a proven professional translator. Even the top translators recognize their own limitations. For example, a medical translator is unlikely to be the best choice for a literary translation and vice versa.

Translations in Chinese, Japanese, Korean, Arabic, and Hebrew?

Yes, that is possible. Besides translation services, we offer layout services (DTP) in all the languages that we translate, including Spanish, German, Chinese, Japanese, Korean, Hebrew, etc.

List of languages.

Certified Documents

Documents used for “official” purposes (for example, immigration papers or academic transcripts) need to be certified, and Access does offer that service. We will include a written declaration with your translation stating that the translation is accurate to the best of our knowledge. The certification declaration is signed by both the project manager and a notary public.

The certification process is free.

Access can only certify translations which we have performed.

Clients We Serve

What Our Clients Are Saying

“Your team not only met deadlines for hundreds of pages of translation, but often sent us material early. … your rates are extremely competitive, the quality of your work is excellent and your cooperative efforts and reliability superlative.”
Cooperative efforts and reliability superlative . . ., Jon L
“Access Translation Services has been extremely helpful in guiding us through these translations and has always given us exceptional service. I must be honest and admit that we have put some very tight time constraints on our translations, but they always manage to get the job done …”
Extremely helpful ... exceptional service ... . . . , Gwen E .
“Access Translation Services did an outstanding job. They provided a superior service at a reasonable price, and we would have no hesitation in recommending their services.”
A superior service at a reasonable price . . . , Doug M.
“When I receive an estimate of four to five days for translating an instruction manual into two foreign languages, I am very pleased, of course. When the job is actually completed in only three days, I am amazed. Here’s to you. Keep up the good work.”
Here's to you. Keep up the good work . . . , Brent M.
“As our two countries increase their knowledge and understanding of each other, it will be no doubt be due in large part to many “citizen diplomats” like yourself who contributed to the exchange.”
'citizen diplomats' like yourself ..., Mary B.
“Your personal attention to our needs has been invaluable to us. You have been very prompt in delivering translations before the required date, and the accuracy of the text is always very dependable.”
Your personal attention to our needs has been invaluable ..., James G.
“The challenge of this project is to translate a rather technical document into language … which may be easily understood by the average reader. ACCESS has helped us to meet that challenge. The work was handled in a professional and timely manner, with the highest degree of accuracy and customer satisfaction experienced in the three years we have engaged in this annual project.”
Heartfelt appreciation for all you have done ..., Nan B.
“We selected ACCESS for its translation services based on the outstanding reputation. We found them to be professional, efficient and courteous.”
...We selected ACCESS ... based on its outstanding . . ., Ben E.
“Your accuracy and efficiency were superb. You were friendly, professional and punctual, and it was a pleasure to work with you.”
... accuracy and efficiency ... superb ..., Frances G.
“ACCESS was not only excellent in their technical analysis but in their willingness to be of assistance to explain the various nuances that differentiate English from Italian. I would recommend ACCESS to anyone seeking translation services. I am sure that their thoroughness and promptness will be extended to all for whom they are retained …”
...thoroughness and promptness ..., Robert V.
“Thanks to your expertise and services, we have been able to supply our clients with accurate translations on time and within budget. Thank you again for your high-quality service, hard work and dedication.”
... high-quality service, hard work and dedication... , Diane D.

Contact Us for Translation Services

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Contact Us for Translation Services

Preferred Contact Method *
How may we help you?
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There was an error trying to send your message. Please try again later.

Frequently Asked Questions About Translation Services

Access Translation Services

1453 Woodgate Way, Tallahassee, FL 32308 USA

Phone: (850) 385-5374

Web: www.accesstranslation.com

Frequently Asked Questions About Translation Services